Resources

Practical information for your appointments, answers to common questions, and places to find additional support.

Need urgent help? View emergency and crisis contacts. Monica’s messages are not continuously monitored.

Common Questions

Learn about choosing a service, booking, fees, cancellations, privacy and coverage.

Read the client FAQ

Find Support

Emergency contacts, Northern BC services, and health and support routes across Canada.

Open the Support Directory

Preparing for Your Appointment

  • Check your confirmed service, date, time, time zone, meeting format and payment arrangements. An enquiry is not a confirmed appointment.
  • Read the intake, consent and policy information Monica supplies. Bring questions and mention anything you would like explained.
  • Think about what you would like support with and any preferences or boundaries you want to discuss. You do not need to have everything worked out.
  • Ask about accessibility, language or meeting arrangements before your appointment so Monica can discuss what is possible.
  • For Zoom or phone, choose a quiet, private place, charge your device and check your connection. Do not attend while driving.
  • For a remote appointment, be ready to confirm your physical location and callback number, and agree on what to do if disconnected. Tell Monica if you will be travelling.
  • Use ordinary messages for practical arrangements. Share sensitive information through the appropriate process agreed with Monica.

Payment, Cancellation & Package Terms · Request an appointment

Wellbeing Information

These independent providers offer information for individuals, friends, families and caregivers. Their material is general information; check with an appropriate professional about your own situation.

Listing a provider does not imply an affiliation, that Monica is an approved FNHA provider, or that her services qualify for benefit coverage. Counselling and optional holistic services remain separate.

External information links checked 31 October 2026. Please let Monica know if a link stops working.

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