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Support Directory
Places to find emergency help, community services and health information in Northern BC and across Canada.
Get the Right Help
For immediate danger, a suspected attempt or overdose, serious injury or an imminent threat, contact emergency services for your actual location. Call 911 where available. Tell the dispatcher if the person needing help is in a different community.
For suicide crisis support anywhere in Canada, call 988 or text 988. Support is available 24 hours a day, every day, in English and French, if you are thinking about suicide or worried about someone else. Visit 988.ca.
Nunavut does not have 911 service. Use the emergency contacts for your community. In Iqaluit, police are 867-979-1111 and fire/ambulance are 867-979-4422. If you do not know the local police number, the RCMP lists 1-867-979-1111 for immediate assistance; explain your location. This is a police contact, not a territory-wide ambulance line. Nunavut RCMP: emergency contacts and local police numbers · City of Iqaluit: separate police and fire/ambulance contacts.
Monica does not provide emergency care. Her messages and website forms are not continuously monitored.
For other support, contact the service directly to check hours, age or residency requirements, referral rules, costs and availability. A general office or hospital switchboard is not a guaranteed immediate assessment service. Three-digit numbers may connect to services where the caller is and may only work within that province or territory.
Source directory contacts checked 30 October 2026. Public edition updated 31 October 2026; provider details may change. Please report an outdated listing.
Vanderhoof and Nearby Communities
St. John Hospital
250-567-2211; 3255 Hospital Road, Vanderhoof
Hospital switchboard. Check the current emergency-department opening status. For immediate danger, call emergency services.
Northern Health: St. John Hospital · Northern Health: emergency-department status
Northern Health MHSU – Vanderhoof
250-567-6900; 3299 Hospital Road
Adult mental-health/substance-use intake, assessment and community support. Listed hours Mon-Fri 8:30 am-4:30 pm. Ask about referral and urgent-assessment availability.
Northern Health: mental-health and substance-use services by community
Connexus – Vanderhoof
250-567-9205; 157 W Victoria Street
Community, family and adult services and referrals. Office operates weekdays; confirm current opening and closing times. Ask who can use the program needed.
Northern Health MHSU – Fort St. James
250-996-8411; 140 Stuart Drive West
Community mental-health/substance-use program. Listed hours Mon-Fri 8:30 am-4:30 pm.
Northern Health: mental-health and substance-use services by community
Connexus – Fort St. James
250-996-7645; 349 Stuart Drive
Community and family programs. Listed office hours Mon-Fri 8:30 am-noon and 1-4:30 pm. Ask who can use the program needed.
Northern Health MHSU – Fraser Lake
250-699-7742; 130 Chowsunket Road
Community mental-health/substance-use program. Confirm current hours.
Northern Health: mental-health and substance-use services by community
Northern Health MHSU – Burns Lake
250-692-2412; 741 Centre Street
Community mental-health/substance-use program. Listed hours Mon-Fri 8:30 am-4:30 pm.
Northern Health: mental-health and substance-use services by community
Connexus – child and youth mental health
250-567-9205; Vanderhoof office; 250-996-7645 Fort St. James office
Provider lists no-cost services for ages 18 and under in Vanderhoof, Fraser Lake and Fort St. James. Self/parent and agency referrals accepted; confirm intake and suitability.
Connexus: contact and office locations · Connexus: child, youth, family and victim services
Connexus – victim services / PEACE
250-567-9205 (Vanderhoof); 250-996-7645 (Fort St. James)
Victim services support people affected by crime in the three communities. PEACE supports children/youth and caregivers affected by violence in Vanderhoof and Fort St. James. Confirm the correct program and availability.
Connexus: contact and office locations · Connexus: child, youth, family and victim services
Connexus – Families Matter
250-567-9205; info@connexus.ca
First contact for parents, caregivers and family members seeking resources or family-wellness support; formal referral not required. Contact during office hours; messages are not a confirmed emergency route.
Carrier Sekani Family Services – Vanderhoof
250-567-2900; 240 West Stewart Street
Culturally grounded mental-health services for clients who meet the Member Nation program rules. Provider lists Mon-Fri 8:30 am-4:30 pm; check the right program and how to get help.
Carrier Sekani Family Services: mental-health and wellness programs, eligibility and locations
Prince George
University Hospital of Northern BC
250-565-2000; 1475 Edmonton Street
Hospital switchboard and route to hospital services. Not a direct psychiatric-assessor booking line.
NH Community Acute Stabilization Team (CAST)
250-645-7740; Northern Interior Health Unit, 1444 Edmonton Street, 3rd floor
Team contact. Ask which communities and clients it accepts, how to enter the service, its hours and when an assessor is available.
Northern Health: mental-health and substance-use services by community
NH Adult Withdrawal Management Unit
250-645-7420 or 1-877-565-2175; 1308 Alward Street
Withdrawal-management service contact. Ask who can be admitted and whether space is available. A suspected overdose or acute medical emergency uses emergency services.
Northern Health: mental-health and substance-use services by community
Foundry Prince George
236-423-1571; 1148 7 Avenue
Free services in one place for ages 12-24 and families. Drop-in service is listed; check current schedule for the needed service.
Prince George Native Friendship Centre
250-564-3568 or 1-888-567-2929; 1600 3rd Avenue
General enquiries for Indigenous community, cultural, youth, family and support programs. Office number; confirm the appropriate program, who can use it and hours.
FNHA Health Benefits
1-855-550-5454; province-wide
Help finding an approved mental-health provider and checking whether the client qualifies for coverage. Both the client and provider must meet program rules. Listing FNHA here does not confirm that Monica is an approved provider or that her services qualify for coverage.
Prince George Hospice Palliative Care Society
250-563-2551; 1506 Ferry Avenue; info@pghpcs.ca
Grief and caregiver support through the Solace Centre. Office contact; check the program schedule, ages served, cost and referral rules.
Carrier Sekani Family Services – Prince George
250-564-4079; 301-1705 3rd Avenue
Mental-health services for clients who meet the Member Nation program rules; child/youth and adult streams. Provider lists Mon-Fri 8:30 am-4:30 pm. Check which team to contact.
Carrier Sekani Family Services: mental-health and wellness programs, eligibility and locations
Wider Northern BC
These contacts connect to Northern Health community mental-health and substance-use services. Confirm intake and availability directly.
Quesnel
GR Baker Memorial Hospital, 543 Front Street, 2nd floor; confirm intake hours
Northern Health: mental-health and substance-use services by community
Smithers
3793 Alfred Avenue, 2nd floor; Mon-Fri 8:30 am-4:30 pm
Northern Health: mental-health and substance-use services by community
Terrace
3412 Kalum Street; confirm intake hours
Northern Health: mental-health and substance-use services by community
Prince Rupert
300 3rd Avenue West; confirm intake hours
Northern Health: mental-health and substance-use services by community
Dawson Creek
250-719-6525 or 1-888-592-2711
1001 110th Avenue; Mon-Fri 8:30 am-4:30 pm
Northern Health: mental-health and substance-use services by community
Fort St. John
10011 96th Street; Mon-Fri 8:30 am-4:30 pm
Northern Health: mental-health and substance-use services by community
Fort Nelson
5217 Airport Drive; Mon-Fri 8:30 am-4:30 pm
Northern Health: mental-health and substance-use services by community
More Northern BC Support
For concerns about a child’s safety in BC, call 1-800-663-9122, day or night. For immediate danger, also contact emergency services. BC: reporting child-protection concerns.
Community services above also offer routes to grief, caregiver, victim, youth and culturally grounded support. Ask the provider which program fits your needs.
All Provinces and Territories
These are health-advice and service-navigation routes. Use the emergency and national crisis contacts above when needed.
British Columbia
HealthLink BC: 811
Nursing and navigation 24/7. Northern BC services above provide local options.
Alberta
Health Link: 811
Free health advice 24/7; current provider page includes mental-health service access.
Saskatchewan
HealthLine: 811; if technical connection fails, 1-877-800-0002
Free health and mental-health/substance-use advice, 24/7.
Manitoba
Health Links – Info Sante: 204-788-8200 or 1-888-315-9257
Bilingual nurse-based assessment/advice, 24/7, for callers within Manitoba.
Ontario
Health811: 811
Free nurse advice and help finding health services, 24/7, for people in Ontario.
Quebec
Info-Social: 811
Free psychosocial consultation, 24/7, for people in Quebec. The provider lists exceptions for Cree Territory of James Bay and Nunavik; confirm the local route in those regions.
New Brunswick
211; 1-855-258-4126
Community, social and government-service information and referrals, 24/7, as listed by PHAC. Not emergency dispatch.
Public Health Agency of Canada: provincial and territorial mental-health resources
Nova Scotia
811
Registered-nurse health advice around the clock. Check the provider’s current access and accessibility options.
Prince Edward Island
Health PEI — Mental Health Support and Services
Use Health PEI’s current directory to find adult, youth and family support, open-access counselling and other programs. Check the relevant service’s hours and eligibility directly.
Health PEI: Mental Health Support and Services, including the patient navigator
Newfoundland and Labrador
MHA Systems Navigator: 1-877-999-7589 or 709-752-3916
Help locating mental-health/substance-use services. Confirm current hours.
Yukon
Mental Wellness and Substance Use Services: 867-456-3838 or 1-866-456-3838
Current service page lists Mon-Fri 8 am-4:30 pm. Check the hours before calling.
Yukon: Mental Wellness and Substance Use Services at Sarah Steele Building
Northwest Territories
811
Nurse advice and navigation, 24/7 in all NWT communities. Territorial guidance directs emergencies to 911.
Nunavut
Local health centre; Iqaluit Mental Health: 1-867-975-5999
The provider lists phone counselling in Iqaluit; confirm hours and area served. No 911. Iqaluit police: 867-979-1111; Iqaluit fire/ambulance: 867-979-4422. Other communities need their own local contacts.
Nunavut RCMP: emergency contacts and local police numbers · Nunavut: community health centres · Nunavut: mental-health resources · City of Iqaluit: separate police and fire/ambulance contacts
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